Our Services

Heartfelt Vows, Memorable Wow

At W Factory, we believe an event should feel effortless — not just beautiful. That’s why we offer more than just space rental. We provide thoughtful, on-ground services that support you and your guests throughout your entire celebration.

From first arrivals to final goodbyes, our team is here to ensure everything runs smoothly — with comfort, care, and unforgettable service.

Full-Service Event Venue in Kuala Lumpur – Where Hospitality Meets Style

We’re not planners — we’re hosts. And our space is designed to offer full-service support for every type of occasion, especially weddings, corporate events, ROMs, and private celebrations.

Here’s what’s included when you book with us:

Umbrella Boy Service

Rain or shine, we’ve got your guests covered — literally. Our umbrella boy service walks guests from cars to the entrance, keeping them dry, comfortable, and well taken care of.

✔ Great for ROMs & weddings

✔ VIP-style guest welcome

✔ Especially helpful for elderly & family members

Event Coordinator Support

Your dedicated on-site event coordinator is here to help manage venue flow, vendor setup, and guest comfort. From start to finish, they make sure everything behind-the-scenes runs smoothly — so you don’t have to.

✔ Coordinate arrival & setup
✔ Assist with timeline & guest flow
✔ Liaise with vendors on-site

VIP Guest Service

We offer special handling and attention for important guests — whether it's the bridal couple, company directors, or VIP family members. From seating to refreshments, they’re treated with priority care.

✔ Dedicated ushering
✔ Reserved holding area (Lounge or Studio)
✔ Tailored comfort

Bridal Studio Access

All bookings include access to The Studio, our private room designed for makeup, dressing, and quiet time. The perfect space for the bride, groom, or family to get ready and recharge throughout the event.

✔ Full-length mirrors & dressing table
✔ Air-conditioned comfort
✔ Safe & secure for belongings

Bellboy & Carry Assistance

Need help carrying heavy décor, gifts, or items from the car? Our bellboy service offers hands-on assistance, so your guests and vendors never have to lift a finger.

✔ Help with floral arrangements, props & gifts
✔ Luggage or personal items for bride & groom
✔ Convenient for corporate setups

OUSTANDING FOR

Wedding Ceremony & Reception

Event Space

Film Location

Photoshooting

Gala Dinner

Private Dinning

Line drawing of a modern house with multiple sections, including a garage, brick wall, and wood paneling, with trees in the background.
Line drawing of a couple in wedding attire embracing, with floral elements in the background.
Line drawing of a vintage camera with a floral pattern in the background.
A minimalist line drawing of an old-fashioned film movie camera with three reels, a lens, and a film strip extending from it, decorated with a simple flower and leaves on a beige background.
Minimalist line drawing of a plate with a fork and knife, surrounded by decorative leaves and berries on a beige background.
Stylized illustration of a chandelier with three candle-shaped lights, decorated with large flowers and chain links, on a neutral background.

Event Space that guests remember long after the event ends.