Terms & Conditions

General Terms and Conditions of Rental (“GTC”)

Introduction
1. Wow Factory Event Space Sdn Bhd (Registration No. 202401005463 (1551313-P)) (hereinafter refer to as “W Factory”) is the owner and operator of www.wfactoryeventspace.com (“Website”), which allows the Client to engage W Factory for the rental of the event space.
2. Unless a separate agreement is entered between W Factory and the Client, this GTC shall apply to all provision of sales and rental by W Factory to the Client, which the Client agrees to be bound by the same as well as all other terms and conditions specified in W Factory’s documents including the Event Confirmation Form and the Invoice. Except to the extent that this GTC is varied by mutual agreement in writing, this GTC together with the Event Confirmation Form and the Invoice shall constitute the entire agreement between both parties.
3. The terms and conditions set forth herein shall prevail over any conflicting or inconsistent provisions contained in any other documents, including, without limitation, the terms and conditions of the Client’s purchase order, unless otherwise agreed by W Factory in writing.
Definitions
“Bundle Package” means a combined offering comprising the Rental together with one or more ancillary services, including but not limited to catering services and/or decoration services, as requested by the Client.

“Client” means the client/ customer which may be a person, firm or company that engages W Factory for the Rental in connection with this GTC.

“Client’s Vendors” means any third-party service provider, supplier, contractor, or individual engaged, appointed, or instructed by the Client to perform any services or deliver any goods in connection with the Event, including but not limited to external caterers, decorators, audiovisual or lighting technicians, equipment rental providers, florists, entertainment providers, emcee and any personnel involved in the set-up, operation, or dismantlement of the Event.

“Confidential Information” means all financial, business and technical or other data and all other confidential information (whether written, oral or in electronic form or on magnetic or other media) concerning the business of a disclosing party that a receiving party receives or accesses as a result of any discussions or dealings under this GTC.

“Event” means the scheduled occasion or function for which W Factory has been engaged for the Rental.

“Event Confirmation Form” means the form issued by W Factory in connection to the Rental for the Event, specifying the details of the event, including but not limited to the event date, time, type of event, number of attendees, selected package (if any), and any additional services requested.

“Event Coordinator” means a coordinator designated by W Factory to assist and support the Client in the facilitation of the Event day logistics and coordination with the Client’s Vendors.

“Event Date” mean the specific calendar date on which the Event is scheduled to be held at the Event Space, as confirmed and set out in the Event Confirmation Form.

"Event Space” means the event space known as W Factory located at No. 15, Jalan Lira U3/41, 47200 Subang, Selangor, comprising various sections collectively referred to as “The Factory” (located indoor at ground floor), “Cocktail Area” (located outdoor at ground floor), “The Glasshouse” (located in a glasshouse at ground floor) and “The Lounge” (located at first floor).

“Invoice” means the invoice issued by W Factory to the Client, specifying the applicable charges, fees, deposits, and any other payable amounts in respect of the Rental.

“Operating Hours” means the operating hours of the Event Space, and more particularly set out in Clause 9.1.

“Non-Refundable Deposit” has the meaning ascribed to it in Clause 5.3(a).

"Personal Data" has the meaning ascribed to it in the Malaysian Personal Data Protection Act 2010.

"Rate Card” means the rate of rental fee for the Event Space.

"Rental” means the rental of the Event Space provided by W Factory pursuant to the Event Confirmation Form issued by W Factory to the Client, including rental of table, table cloth, chiavari chair, basic sound system, stage, air-conditioning and Wifi and other ancillary services.

“Security Deposit” has the meaning ascribed to it in Clause 6.1.

“Social Media Pages” means official profiles, accounts, or pages owned, operated, and managed by W Factory on third-party social media platforms (e.g., Facebook, Instagram, Twitter/X, LinkedIn, TikTok, YouTube, XiaoHongShu etc.).

“Store Credit” has the meaning ascribed to it in Clause 14.2(a).

“Preferred Vendors” means any third-party service provider, contractor, or supplier who collaborates with W Factory to provide ancillary event-related services, including but not limited to catering services and decoration services.

“Work Permit” means a written permit issued by W Factory, upon application by the Client or any of the Client’s Vendors, granting access to the Event Space for the purposes of conducting Event-related activities, including but not limited to setup, installation, operation, dismantling, and teardown.
Rental Services
1. W Factory primarily provide the rental service of the Event Space to support the planning and execution of private and corporate functions, events, weddings and other occasions.
2. Rental fee of the Event Space shall be the rate as published in the Rate Card as varied and modified by W Factory from time to time. The Venue may be rented on either half-day or full-day basis, subject to the availability as confirmed in the Event Confirmation Form. The rental hours shall include all set-up and dismantle activities and cleaning, which shall be completed by the Client within the Operating Hours unless otherwise stated in the Event Confirmation Form.
3. The Client may elect to only rent the Event Space or subscribe to a Bundle Package offered by W Factory, which includes ancillary event-related services such as decoration services and catering services. All such ancillary services will be carried out by the Preferred Vendors which shall be subject to their respective separate terms and conditions, and W Factory shall not be liable for the acts, negligence and/or omission of such Preferred Vendors. W Factory is not a party to the transaction between the Client and the Preferred Vendors. In the event the Client has any request for variation, complaint or claim arising out or in connection with the services by the Preferred Vendors, the Client shall direct such complaint or claim solely to the relevant Preferred Vendors.
4. The Client shall comply with all House Rules and regulations prescribed by W Factory from time to time, including any updates or amendments communicated to the Client, in connection with the use of the Event Space.
Event Confirmation
1. The Client who wishes to engage W Factory for the Rental and its services may submit its inquiry by providing the relevant information and details of the Event including but not limited to the type and nature, proposed date and time, number of attendees and the nature of the event to W Factory through:
  1. WhatsApp Messaging Service at [014-382 3056];
  2. Phone call at [014-382 3056 ];
  3. W Factory’s Site; and
  4. W Factory’s Social Media : Facebook: W Factory Event Space
2. W Factory’s representatives will contact the Client upon receipt of the inquiry, and upon confirmation of the Rental, W Factory shall prepare an Event Confirmation Form to the Client confirming the Rental, any ancillary services, Event Date, the number of pax and the fees chargeable.
3. In order to the facilitate the timely preparation of the Event, the Client shall complete and return the Event Confirmation Form to W Factory within [14] days of the issuance of the Event Confirmation Form, failing which the same shall cease to be valid and W Factory is not responsible to fulfil such Rental. Such completion and return of the Event Confirmation Form shall constitute the Client’s acceptance and acknowledgement of all terms and conditions specified in the Event Confirmation Form and this GTC.
Pricing and Payment
1. Price mentioned in the Event Confirmation Form shall be Ringgit Malaysia (“RM”) (unless otherwise mentioned in the Event Confirmation Form) and all payments shall be in RM.
2. W Factory will issue Invoice to the Client after acceptance of the Event Confirmation Form and the booking will only be confirmed after payment of a deposit by the Client as required in Clauses 5.3 and 6.
3. All of W Factory’s Invoices shall be paid in the following manner unless otherwise agreed by W Factory:-
  1. A non-refundable deposit of minimum RM5,000 (“Non-Refundable Deposit”) shall be payable within [90] days upon the Client’s acceptance of the Event Confirmation Form, which will be utilised as part payment of the W Factory’s Invoice and to confirm the Client’s booking;
  2. 50% of the Invoice amount less the Non-Refundable Deposit shall be payable at least two (2) months before the Event Date;
  3. the remaining of the Invoice amount shall be payable within fourteen (14) days before the Event Date.
4. After completion of the Event, W Factory shall be entitled to further charge the Client for all additional services, costs and expenses incurred during and/or at the Event, including but not limited to overtime charges, last minute add-on services, and damaged/ broken/ missing/ lost items belonging to W Factory. The list of charges may include but is not limited to the following:-
  - Excessive cleaning charges: RM500 per event hall
  - Extension of rental hours: RM800 per hour (weekend) or RM600 per hour (weekday)
  - Damage to electrical outlets and cable replacement: RM500 per outlet/ cable
  - Damage to LED screen: RM110 per 500mm panel
5. In the event the Client failed to make the payment of the Invoice in accordance with the payment term stipulated in Clause 5.3, the Client is liable to pay interest at a rate of eight percent (8%) per annum calculated on a daily basis from the date the outstanding amount is due until full settlement thereof, and additionally, W Factory reserves the right to withhold and/or suspend the Rental until receipt of the full settlement of such required amount by W Factory.
6. The Client shall not be entitled to deduct, set-off or to withhold payment of any part or all of the amounts due and payable to W Factory pursuant to the Invoice.
7. The Client acknowledges and agrees that any delays in the performance of W Factory’s obligations caused by the Client's non-payment of the Invoice, shall not constitute a breach of W Factory’s obligations.
8. In the event the Client has subscribed for the Bundle Package, the Client acknowledges and agrees that:
  1. all fees, charges, deposits and payment schedules in respect of the services by Preferred Vendors shall be separately governed by the terms and conditions imposed by them, and all payments of their services shall be made to the respective Preferred Vendors;
  2. any pricing or quotation for the ancillary services as stated in the Event Confirmation Form are provided for reference purposes only and the final price, scope of work and payment terms applicable to each such service shall be subject to the confirmation, agreement and terms imposed by the respective Preferred Vendors; and
  3. W Factory makes no warranty or representation as to accuracy or completeness of such indicative pricing and shall not be held responsible nor liable for any discrepancies in the final payable sum imposed by the Preferred Vendors.
Security Deposit
1. The Client agrees to pay to W Factory a refundable deposit of RM5,000 (“Security Deposit”) at least fourteen (14) days before the Event Date as security for the due observance and performance by the Client of the stipulated terms and conditions of the Event Confirmation Form and this GTC.
2. W Factory shall return the Security Deposit (free of interest) to the Client less such sum or sums as may be due to W Factory in respect of or in consequence of any breach of the Client in the due observance of the terms and conditions herein contained within fourteen (14) days after the Event Date.
3. The Client agrees and acknowledges that W Factory shall be entitled to utilise the Security Deposit towards following circumstances:
  1. any costs or expenses incurred by W Factory arising from or in connection with:
    1. any damages caused to the Event Space or W Factory’s property, fixtures, fittings, furniture and assets;
    2. the required excessive cleaning to the Event Space due to the Client’s use of the Event Space and/or failure to return the Event Space in a clean condition; or
    3. any overtime charges incurred under Clause 9.2 of this GTC.
  2. any additional costs incurred by W Factory upon the Client’s request to increase the number of the attendees, subject to a limitation of the sum of RM2,000 and any remaining balance shall be due and payable by the Client to W Factory.
4. In the event the Security Deposit is insufficient to cover all accrued costs, damages, expenses or additional costs as set out in Clause 6.3, any resulting shortfall shall constitute a debt immediately due and payable by the Client to W Factory.
The Client’s Obligations
1. The Client agrees and acknowledges that for the purpose of rental of the Event Space, they shall:
  1. provide W Factory with all required information relating to the Event to facilitate W Factory’s delivery of its services;
  2. ensure that no structural or permanent alterations are made to the Event Space, including but not limited to drilling, bolting, nailing, gluing, punching or affixing tape to walls, floors, ceilings, stage or fixture;
  3. remove all rubbish, garbage and waste from the Event Space and ensure the Event Space is returned to W Factory in its original condition and in a broom-clean state upon the conclusion of the Event;
  4. ensure that all payments payable by the Client are remitted in accordance with the agreed payment terms as specified in Clause 5.3;
  5. procure all of the Client’s Vendors to apply Work Permit prior to entering into the Event Space to undertake any activities including setting up and dismantling;
  6. ensure all assets and equipment provided by W Factory are returned to W Factory in good condition after the Event;
  7. not to use the toilets or restrooms within the Event Space for showering or personal bathing purposes;
  8. not to operate or fly drones or any form of unmanned aerial devices within the indoor areas of the Event Space;
  9. not to decorate, affix or attach any items on the plants, audio or lightning fixtures located within the Event Space;
  10. not to host or permit any rave party, disco party or rock band performance at the Event Space unless with W Factory’s prior written consent; and
  11. to do such acts and provide such information and documents as may be requested by W Factory from time to time.
Event Coordination
1. On the Event Date, W Factory will assign an Event Coordinator to be on-site at the Event Space to provide general assistance and support to the Client in relation to the following:-
  1. proposing a suggested timeline for the Event based on the information provided by the Client;
  2. coordinating and facilitating the arrival, setup and general communication with the Client’s Vendors and/or the Preferred Vendors; and
  3. providing onsite assistance to help ensure the smooth execution and flow of the Event.
2. For the avoidance of doubt, the Event Coordinator is not an event planner and will not be responsible for vendor sourcing, design-related matters, program scripting, emcee flow, decoration concept planning or RSVP coordination or guest management and/or administration. The Client shall remain solely responsible for making all necessary vendor arrangements prior to the Event. W Factory shall not be liable for any issues, disruptions, or losses arising from inadequate preparation or miscommunication between the Client and any of the Client’s Vendors.
3. The Client shall remain solely responsible for making all necessary vendor arrangements prior to the Event. W Factory shall not be liable for any issues, disruptions, or losses arising from inadequate preparation or miscommunication between the Client and any of the Client’s Vendors. The Client shall, prior to the Event, ensure that the Client’s Vendors are adequately briefed and provided with necessary information to perform their obligations in a timely and satisfactory manner.
Operating Hours
1. The operating hours of the Event Space shall be 8:00am to 12:00am (“Operating Hours”).
2. In the event the Client’s Event extends beyond the permissible Operating Hours specified in the table under Clause 9.1, the Client shall be liable to pay an overtime fee of RM2,500 per hour.
3. Notwithstanding the Operating Hours stated above, The Lounge is open for use or after-party purpose from 12:00am to 5:00am provided always that the Client shall have informed W Factory in writing not later [7] days before the Event. The use of The Lounge after midnight shall be subject to the following policy:-
  1. The Client will be provided with the access to The Lounge via a digital lock code. The Client must ensure safety of The Lounge and ensure it is properly locked before leaving the premises by 5:00am.
  2. The Client shall utilise the sound system, the LCD screen and all other assets and properties in compliance with the proper usage guidelines imposed by W Factory.
  3. The Client shall remove all waste, rubbish and disposable items before leaving the premises.
  4. The Client shall provide W Factory with photographic evidence clearly demonstrating the state and cleanliness of The Lounge after the utilisation prior to leaving the premises.
  5. The Client shall be solely liable for any damages caused to the equipment, furniture, fittings, fixtures, sound system, LCD screen and other assets and properties located within The Lounge, in which W Factory shall be entitled to deduct the cost of such damage from the Security Deposit.
Parking
1. Parking spaces within walking distance to the Event Space is available on a “first come, first served” basis.
2. A parking fee of RM5.00 per entry will be payable directly to the parking operator. The parking fee is subject to change at the discretion of the parking operator, and W Factory shall not be responsible for any adjustments, refunds, or disputes relating to such parking fee.
3. The Client shall ensure that all vehicles belonging to its guests and the Client’s Vendors are parked in the designated parking bays and in accordance with the signage and instructions provided by W Factory.
Food Catering Services
1. W Factory’s main panel caterer is Runningmen Catering (“RMC”), which is Halal certified. A special offering may be provided for all catering services by RMC at the Event Space.
2. It is W Factory’s policy that all caterers providing catering services at the Event Space must be Halal certified. If the Client elects an external caterer other than RMC, such engagement shall be subject to the following terms and conditions:-
  1. the Client shall submit a written request to W Factory at least thirty (30) days prior to the Event Date for approval of any external caterer whereupon W Factory will conduct all necessary background verifications, health and safety reviews, and Halal compliance checks;
  2. W Factory reserves its rights, at its sole discretion to approve or reject the Client’s proposed external caterer or impose such additional conditions as W Factory deems necessary in ensuring the Event Space’s operational protocols and regulatory requirements;
  3. W Factory shall be entitled to charge a fee of RM4,500 (without kitchen use) or RM10,000 (with kitchen use) in granting its approval of an external caterer;
  4. the Client shall be responsible to ensure that the external caterer (i) maintains the kitchen, food preparation areas, and service stations in a clean, tidy, and hygienic condition at all times during the Event, and (ii) promptly remove all catering-related items, equipment, waste, and disposable materials from the Event Space upon conclusion of the Event.
3. The Client shall liaise directly with RMC and/or its external caterer and shall be bound by and comply with, all terms, conditions, requirements, policies and procedures imposed by such caterer, including but not limited to menu selections, payment schedules, dietary specifications, and cancellation or termination policies.
4. Notwithstanding the foregoing, W Factory reserves its rights, at its sole discretion to revoke the approval granted to the Client’s external caterer in the event W Factory determines that the Client’s external caterer’s standards, practices, or equipment are subsequently found to be unsuitable or non-compliant. In the event of such revocation, the Client shall be responsible for promptly securing an alternative catering arrangement that is either (a) RMC or selected from the Preferred Vendors, or (b) a new external caterer proposed by the Client and subsequently approved by W Factory in writing in accordance with Clauses 11.2.
Electrical Output
1. The electrical facilities at the Event Space is capable of supporting up to fifteen kilowatts (15kW). Any electrical supply in excess of such maximum capacity by the Client and/or the Client’s Vendors shall require the prior written approval of W Factory and the Client shall submit written request for such approval at least fourteen (14) days prior to the Event Date.
Cleaning Services
1. A complimentary cleaning services upon the conclusion of the Event will be provided to the Client if it subscribes the Bundle Package. No complimentary cleaning services will be provided to the Client who only rents the Event Space.
2. The cleaning services shall include general sweeping and mopping of the floors, wiping down of the surfaces, and disposal of ordinary event waste, including food packaging, paper products and general litter left within the Event Space.
3. Additional cleaning fee may be imposed by W Factory for any removal of bulky items (including furniture, props, and decorative installations), removal of waste left in non-designated areas or outside the Event Space, or any deep cleaning or stain removal arising from spills, misuse, or damage to the Event Space. W Factory shall be entitled to deduct such fee from the Security Deposit or to issue a separate invoice to the Client, as it deems appropriate.
Cancellation of the Event
1. Any cancellation of the Rental shall be informed by the Client to W Factory in writing no later than [180] days prior to the Event Date.
2. Upon the cancellation of the Rental in this Clause, W Factory shall be entitled to convert the Non-Refundable Deposit into non-refundable store credit (“Store Credit”), subject always to a deduction of 5% of administrative charges as may be imposed by W Factory. All non-refundable store credits shall have a validity period of twelve (12) months from the date such store credits are granted to the Client, which shall be utilised by the Client or a third party nominated by it in its future booking with W Factory.
3. The Client agrees that the Client shall be liable for all costs incurred by W Factory up to the date of termination and/or cancellation, including but not limited to the costs related to the equipment rentals and setup, event preparation and workforce.
Termination
1. The Client agrees and acknowledges that W Factory reserves all rights to terminate this GTC, the Event Confirmation Form and/or the Invoice, in whole or in part, upon occurrence of any of the following events:-
  1. if any payment or any part thereof or any sums due and payable by the Client to W Factory under the terms hereof shall remain unpaid after the stipulated timeline; and/or
  2. in the event the Client has breached any of the terms of this GTC.
2. Upon occurrence of the termination under and Clause 16.1 of this GTC, the Client agrees that:-
  1. W Factory shall be at liberty to use and take any other action W Factory deems fit to recover all monies due and owing to W Factory and the cost and of all such actions taken shall be borne by the Client; and
  2. the Client shall be liable for all costs incurred by W Factory up to the date of termination and/or cancellation, including but not limited to the costs related to the equipment rentals and setup, event preparation and workforce;
Feedback And Complaint
1. W Factory will send a formal request the Client to provide its feedback on the Rental experience after the Event. This aims to enhance the Rental experience and address any unresolved concerns of the Client.
2. The Client may be invited to share its feedback on platforms, including Google, social media or industry specific directories.
3. In the event the Client is dissatisfied with the Rental experience after the Event, the Client may lodge a complaint in writing, setting out full particulars of the dissatisfaction. Upon the receipt of such complaint, W Factory shall promptly conduct investigation on such complaint and take all reasonable steps to address the complaint lodged by the Client.
4. The Client agrees not to use social media or public forums to pressure, coerce, or defame W Factory in connection with any complaint submitted. If the Client makes public posts, comments, or statements intended to defame or coerce W Factory into providing a refund or resolving a dispute, W Factory reserves the right to terminate any ongoing or future agreements with the Client and/or initiate legal action against the Client.
Indemnity
1. The Client agrees to indemnify and hold harmless W Factory from and against any and all losses, damages, costs, claims, suits, fines or penalties (including reasonable legal fees) arising out of or in connection with, includes but not limited to:
  1. recovery of any overdue amount from the Client;
  2. any improper, negligent or unauthorised use of the Event Space, including, without limitation, damage to property, misuse of equipment, or failure to maintain the Event Space in a clean, orderly, and proper condition upon conclusion of the Event, any misconduct, negligence, omission or breach by the Client, the Preferred Partner and/or the Client’s Vendors; and
  3. any damage, destruction, defacement, or loss caused to the fittings, fixtures, walls, floors, ceilings, furniture, equipment, or any other property located within or forming part of the Venue and provided by W Factory.
2. The Client shall indemnify W Factory for any and all costs (including legal costs on a full indemnity basis) incurred or suffered as a result of W Factory enforcing its rights against the Client including but not limited to recovering of any overdue amount from the Client.
3. W Factory shall not be liable for any loss of profits, loss of goodwill, loss of revenue, loss of contracts, procurement of substitute goods or any special, indirect or consequential losses, damages, costs and expenses suffered by the Client or any third party, whether anticipated or actual, arising under or in connection with the Event Confirmation Form.
4. Subject to the existing laws of Malaysia, the total aggregate liability of W Factory arising under or in connection with the Event Confirmation Form, whether arising under contract, tort or other legal theory, shall be limited to the amounts paid by the Client to W Factory under the Event Confirmation Form.
Force Majeure
1. In the event the Event Space is not available for rental resulting from events beyond the reasonable control of W Factory which shall include, but are not limited to, acts of God, any strike, lock-out, other industrial action, governmental or regulatory action such as the Movement Control Order (MCO) or any other forms of control or restrictions, epidemics, pandemic of virus, or disease and natural disasters, fire, flood, earthquake, war, civil unrest, explosion, terrorist attacks, major destruction, electricity disruption, imminent threat to life or any other event such as import or export restrictions, labour disputes, labour disputes, or if the aforementioned affects W Factory’s vendors, the agreed date and time of the Rental shall be automatically rescheduled to a later date upon mutual agreement of the parties and shall not constitute as a breach by W Factory.
Data Protection
1. Once the Client confirms a booking with W Factory, W Factory will collect and use Personal Data in accordance with its Privacy Policy which contains information about how W Factory handles and safeguards Personal Data, the data subject’s rights to request access to and correction of Personal Data and to withdraw the consent given to W Factory.
Photography and Media Rights
1. The Client hereby grants W Factory an irrevocable, royalty-free, and worldwide right to reproduce, publish, distribute, and use any photographs, images, and/or videos taken during the Event (including but not limited to images of the Client, attendees, the décor and the food) for the purposes of publication, promotion, illustration, advertising, or any other lawful use in connection with W Factory’s services.
2. The Client further grants W Factory the right to use any statements, testimonials, or interviews provided by the Client (whether written, recorded, or verbal) for the purpose of advertising, publicity, or promotion of W Factory’s services, without restriction or compensation.
Notices
All notices to be given hereunder shall be transmitted in writing either by WhatsApp, registered mail and/or email and shall be sent to the correspondence addresses and/or email addresses as stipulated in the Event Confirmation Form, unless notification of change of the details is given in writing.
Others
1. The Client shall not acquire any right or title to the trademarks, design, copyright, patents or other intellectual property rights of the Event Space. The aforementioned rights shall remain with W Factory.
2. The Client shall ensure that all information supplied to W Factory in the preparation of legal documents, including but not limited to the Event Confirmation Form and Invoice, shall be true and accurate. W Factory shall bear no responsibility to any liability caused due to incorrect or inadequate information supplied by the Client.
3. The Client shall not assign any or all of its rights or obligations under this GTC without the written consent of W Factory. W Factory is entitled at any time to assign to any other party all or any part of a debt and/or W Factory’s rights and/or obligations pursuant to this GTC.
4. All disclaimers, indemnities and exclusions in this GTC shall survive the termination of this GTC.
5. If a provision in this GTC is wholly or partly invalid or unenforceable, the provision or the part of it that is invalid or unenforceable must, to that extent, be treated as deleted from this GTC. This does not affect the validity or enforceability of the remaining provisions.
6. This GTC is entered into between W Factory and the Client. No other third party has any rights to enforce any of the terms under this GTC.
7. This GTC herein shall be governed by the law of Malaysia and subject to the exclusive jurisdiction of the court of Malaysia.
Integral Part Of This GTCS
1. The Parties hereby acknowledge that the Delivery Policy and the Refund Policy and all other policies that may be prescribed by W Factory from time to time shall constitute an integral part of this GTC.
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